Category Archives: Best Practices

category for best practices blog

Aavaz-Sugar-AmazonConnect-Diagram-Icons

Seamless “in app” call center functionality and native telephony integration is now possible with SugarCRM

Oakland, CA, January 31, 2018: Businesses can make and receive calls directly within Sugar, as a
aavaz_cloud_technology

Advancing Cloud Technology Minimizes Human Resource and On-Premise Call Center Issues

Adopting new technology for large organizations requires preparation, rounds of discussion among
3-positive-trends

Top 3 Trends in the Off-Shore Call Center World in 2015

The “Gold Rush” of outsourced call centers in the early 2000s, while great for the companies sav
Cold Calling

Ever Wondered What “Cold Calling” Is All About?

Cold calling is about sorting prospects and not only selling them products/services. Always thi
how_now_to_lose

How “Not To Lose” A Prospect In The First 10 Seconds Of Your Cold Calling!

Start off by "Is this a good time to speak?" followed by a quick introduction about your cal
So You’ve Got An Appointment

So You’ve Got An Appointment With A Business Prospect And It Got Cancelled Last Minute?

So you've got an appointment with a business prospect and it got cancelled last minute? Wond
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