Category Archives: Managers – What not to do

3-positive-trends

Top 3 Trends in the Off-Shore Call Center World in 2015

The “Gold Rush” of outsourced call centers in the early 2000s, while great for the companies sav
Manager Tips! Deceptive Telemarketing Has Given Tele-calling A Bad Reputation…

Manager Tips! Deceptive Telemarketing Has Given Tele-calling A Bad Reputation….

Deceptive Telemarketing has given tele-calling a bad reputation. Train your callers to avoid
Manager-Tips! Take The Time To Listen

Manager Tips! Take The Time To Listen To Your Callers And Not Just Walk By Them.

Take the time to listen to your callers and not just walk by them. Make your "listen-in" app
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When You Start A Telemarketing Campaign, Take A Few Days To Carve Out Your Entire Plan.

When you start a telemarketing campaign, take a few days to carve out your entire plan. Often small
Stop Tele-Spamming And Learn About The Advantage A Call Gives You.

Stop Tele-Spamming And Learn About The Advantage A Call Gives You.

Years and years of SPAMming have given outbound telemarketing a bad name. If you take away the clu
3 Reasons For Cost-Conscious Business Owners To Stop Using Excel For Telemarketing

3 Reasons For Cost-Conscious Business Owners To Stop Using Excel For Telemarketing – Hint: It’s Expensive

I own a business (in-fact, a few). Costs are a real challenge for me because I am constantly playing