Category Archives: Tips


Seamless “in app” call center functionality and native telephony integration is now possible with SugarCRM

Oakland, CA, January 31, 2018: Businesses can make and receive calls directly within Sugar, as a

Advancing Cloud Technology Minimizes Human Resource and On-Premise Call Center Issues

Adopting new technology for large organizations requires preparation, rounds of discussion among
Cold Calling

Ever Wondered What “Cold Calling” Is All About?

Cold calling is about sorting prospects and not only selling them products/services. Always thi

First Impression is The Last Impression!

Avoid using non-authoritative, overused opening statements. This goes well on the sales call

Are You A Telemarketing Superstar?

Are You A Telemarketing Superstar? Top Telemarketers are in demand! These are some of the qua
Before Hiring

Before Hiring, How Do You Test The “People Skills” Of Your Tele-Calling Agents?

Before hiring, how do you test the "people skills" of your tele-calling agents? Set-up mo
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