Category Archives: Caller Time Management

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Auto Dialers- What is the difference between Predictive, Preview, Progressive and Power Dialers?

In a contact center, there are various critical functions playing their unique roles to optimize a b
3-positive-trends

Top 3 Trends in the Off-Shore Call Center World in 2015

The “Gold Rush” of outsourced call centers in the early 2000s, while great for the companies sav
Caller Tips-Calendar In Your Promised Call Backs To Your Customers

Caller Tips! Calendar In Your Promised Call Backs To Your Customers! You Could Lose A Sale If You Miss Your Window…

Calendar in your promised call backs to your customers! You could lose a sale if you miss your win
Set Your Call Limit

Data Tips! Set Your Call Limit To A Minimum Of 7 Times Per Contact…

Set your call limit to a minimum of 7 times per contact…it’s how much a contact should b
Yes You Can!

Yes You Can!

DON'T COUNT THE NUMBER OF CALLS YOU MAKE.................MAKE YOUR CALLS COUNT!
Your Time Is Valuable

Your Time Is Valuable

Qualify your prospects as fast as possible. If they are not interested move on to the next. It w