Category Archives: Caller Tips


Top 3 Trends in the Off-Shore Call Center World in 2015

The “Gold Rush” of outsourced call centers in the early 2000s, while great for the companies sav
Cold Calling

Ever Wondered What “Cold Calling” Is All About?

Cold calling is about sorting prospects and not only selling them products/services. Always thi

First Impression is The Last Impression!

Avoid using non-authoritative, overused opening statements. This goes well on the sales call

Are You A Telemarketing Superstar?

Are You A Telemarketing Superstar? Top Telemarketers are in demand! These are some of the qua

Effective Communication Is The Mantra For Telemarketing Success.

Different skills are required for telemarketing success. Having a positive vocabulary will h
Active Listening

Some Tips For Active Listening

While you're on a call, if you're finding it hard to focus on what the other person is sayin
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