Category Archives: Manager Cost Benefits

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Seamless “in app” call center functionality and native telephony integration is now possible with SugarCRM

Oakland, CA, January 31, 2018: Businesses can make and receive calls directly within Sugar, as a
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Auto Dialers- What is the difference between Predictive, Preview, Progressive and Power Dialers?

In a contact center, there are various critical functions playing their unique roles to optimize a b
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Advancing Cloud Technology Minimizes Human Resource and On-Premise Call Center Issues

Adopting new technology for large organizations requires preparation, rounds of discussion among
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Top 3 Trends in the Off-Shore Call Center World in 2015

The “Gold Rush” of outsourced call centers in the early 2000s, while great for the companies sav
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Are You A Telemarketing Superstar?

Are You A Telemarketing Superstar? Top Telemarketers are in demand! These are some of the qua
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What Is Telemarketing?

The best way to answer the question is by first telling what telemarketing is not...or at le
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