Tag Archives: Call Management Software


Top 3 Trends in the Off-Shore Call Center World in 2015

The “Gold Rush” of outsourced call centers in the early 2000s, while great for the companies saving hoards of money, was not met with warmth or patience by the English speaking countries. The US/Western economy has an unusually keen distaste for tolerating accents. For what seemed like overnight- , they were being ostensibly forced to understand Indian and Filipino (along with some African, Eastern & European thrown in) …

No image

Telemarketing Tops 2014 B2B Lead Generation Trends for 2014

It’s that time of year again: planning your marketing spend and projecting sales for the upcoming quarters. The challenge, however, is that there’s too much conflicting information out there.

Do you focus on a pure content marketing play, go heavy on social, spin up an outbound team, double down on your SEM and marketing automation, or just shotgun it, business as usual?

Read more: http://www.marketingprofs.com/chirp/2013/12161/b2b-lead-generation-trends-for-2014-whats-hot-and-whats-not#ixzz3HfOGOwZ8

3 Reasons For Cost-Conscious Business Owners To Stop Using Excel For Telemarketing

3 Reasons For Cost-Conscious Business Owners To Stop Using Excel For Telemarketing – Hint: It’s Expensive

I own a business (in-fact, a few). Costs are a real challenge for me because I am constantly playing

Hiring Virtually Or Telecommuting Employment Is No Longer A New Frontier: Especially In The Telemarketing World!

It’s 2013. And the world has changed. I bet you’re on board with me on that. While the world
cold calls

DATA IS GOLD! Surprising Places You Can Find Data For Your Outbound Telemarketing!

Small business owners are often intimidated and frustrated by the lack of data that is available wit

Tips For A Successful Telemarketing Campaign

1. Hire telemarketers that LOVE what they do This is may seem plainly obvious, but often busin